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Paying to not update is usually called "extended support." I belive it's not that rare and I think in enterprise even more common than in consumer software. Th
by ketzu 5y ago
Paying to not update is usually called "extended support." I belive it's not that rare and I think in enterprise even more common than in consumer software.
The reason, I believe, is that upgrading creates cost for the user, while maintaining older versions creates cost for the maintainers.
- ratww 5y agoExtended support implies them having to actually support something, providing security updates for it and taking extra care of the version. Docker could charge for extended support, charge for a LTS version, and even turn features they'd would otherwise deprecate into premium features. This here is merely attempting to prevent the user from running an unsupported version on their own machine. Software tends to be about "solving user's problems". The only problem this "anti-feature" is solving is one of its own creation.
- skeeter2020 5y agoThere's three models: 1. Pay for updates (or "Enterprise" features), which implies there's extra value to be had moving up (the new leased car every 2 years model) 2. Pay for extended support after official EOL (the "does anyone know Cobol?" model) 3. New version, support DD-dates for older versions, stuff may stop working and you are on your own (That Windows ME box with all your MP3s in the basement) This situation is some sort of forced #2. I don't know of any company that has done this without still offering #3.
- alpaca128 5y ago> Paying to not update is usually called "extended support." I haven't seen anyone demanding extended support, people just want to click "No" without having to pay for that privilege. No support, no extra sauce, just a button for the users who don't want to risk breakage in that moment.