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I'm a little confused. These users are paying for the app and then leaving reviews to complain about having to pay (and maybe refunding afterwards)? Or they rev

by fuzxi 5y ago

I'm a little confused. These users are paying for the app and then leaving reviews to complain about having to pay (and maybe refunding afterwards)? Or they review the free version of a paid app to complain about the price of the paid app?

abricot 5y ago
Most likely they are free apps, but the features they want are in-app purchases.
tlogan 5y ago
To clarify - these are “free” apps with paid upgrade. Basically some free users when presented with “you need to upgrade to use this” will leave a bad review. And that is 100% logical: some users believe that all online software should be free. And they never pay for software at all (since their company or school pays, etc. - but they don’t).