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I get your argument, but "oh, sure, you're calling me out, but you did this similar thing earlier, hah!" is not going to de-escalate conflict. Isn't part of bei
by chipotle_coyote 6y ago
I get your argument, but "oh, sure, you're calling me out, but you did this similar thing earlier, hah!" is not going to de-escalate conflict. Isn't part of being a manager in a prickly situation learning to choose your battles? If he'd just dropped it at that point, would there have really been any harm done to the company? Would that harm have been greater than the end result we've arrived at instead?
The damage done to Basecamp's public reputation, internal morale, and now all the projects set back by losing a third of their employees is unfathomable -- all for the satisfaction of "by gum, at least I don't have to say I put up with one of my now-former employees talking back to me in a way that was arguably hypocritical." On balance, was that really the right tradeoff to make here?
- fastball 6y agoI get you, but I think you're assuming the point was to point out hypocrisy for the sake of hypocrisy, when the actual point of pointing out hypocrisy in this case was to ask the question: "What exactly is your goal here? Do you want me to fire everyone who made fun of customer names? Because if so that means I'm firing you too. Any response to this situation will involve disciplining you too, so what are you trying to accomplish?"