The way I see it, if you make a thing, some people are bound to hate it and tell you how bad you suck. Far more useful than whether someone is a hater or a fan

The way I see it, if you make a thing, some people are bound to hate it and tell you how bad you suck. Far more useful than whether someone is a hater or a fanboy is the amount of actionable information in the feedback. Sometimes suggestions are wrapped up nice with grateful suggestions for improvement. Other times they're embedded in vitriolic tirades. Still other times, there's no actionable information at all. ("This sucks! You suck!") But if someone tells you that you suck and should quit because this and that needs improving in your product... hey--that's free advice about improving your product, and maybe it's worth something. Once you stop thinking about if someone's a hater and start thinking about how much help (or not) they're giving you, everything gets a lot easier. If a hater lashes out with no actionable information, then you don't need to take action. You knew they were out there, no big deal. You alone are responsible for your reaction. But If a hater says you need to improve something, and they're right, improve it and make your product better. And don't forget to thank them--they just did work for you for free, after all. :)