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Was the hosting expense approved by them? Rather than "bargaining" I think you'd get a lot more out of listening and really trying to understand what their expe
by tonystubblebine 18y ago
Was the hosting expense approved by them? Rather than "bargaining" I think you'd get a lot more out of listening and really trying to understand what their expectations were. That way you'll know more with your next client.
One thing about consulting is that it really pays to over communicate, ask for lots of approvals, and capture as much of it in email as possible. Be direct:
"Even though we've talked numerous times, the requirements still seem too general for me to correctly implement the product. What I'd like to do is produce something that's in the general aesthetic so that we have something concrete to talk about. I will upload this version by 8/18. Do you approve?"
- zasz 18y agoYes, the hosting expense was approved. After the client (fellow college student) saw the site, they submitted a checklist of things they wanted to change. Aside from adding search functionality, it was very minor stuff like adding a link back to the main page. The guy I've had to talk to is so dissatisfied with me at this point, though, that he's calling in a different programmer. The other thing making this tough is that he's over in Ohio with a little group trying to capture absentee votes for Obama. That's one reason why it seemed easier to make something that worked and looked fine to normal users, even if the admins had to deal with a clunkier interface. So this is complicated because they 1) didn't specify exactly when they wanted this, and they've just let me know recently they wanted this a LONG time ago, and 2) they don't want any more code from me, which is really frustrating, because they only want minor changes and the main groundwork has been completed.