I would love to upvote your comment twice, so I'm replying instead. Amen to all this. People need to stop being elitists, and assuming that other people love a

I would love to upvote your comment twice, so I'm replying instead. Amen to all this. People need to stop being elitists, and assuming that other people love and care about technology as much as them, or even that everyone is always capable (as you mentioned, low IQ or mental health can be a real problem for some users). I recently saw a comment on other thread: What people need to understand about good design: If you need to explain to people how to use your product the "right" way, it’s probably a badly designed product.