4 ms·

Tell them your fee is $800 ($500 for the work and $300 for hosting). If they don't pay you don't deliver the product. Edit 1: Or tell them your fee is $500, n

by markm 18y ago

Tell them your fee is $800 ($500 for the work and $300 for hosting). If they don't pay you don't deliver the product. Edit 1: Or tell them your fee is $500, not including $300 hosting.

zasz 18y ago
Hm, so adding you into the total, half are for just eating the cost, and half are for going after the original fee. Aah! Thanks a lot for responding though.
- mileszs 18y ago
  I think both markm and tonystubblebine have made good points. Require all of the money originally agreed upon, and do your best to over-communicate and get things done the way they want them. Be willing to admit you may have made a mistake. Even if you believe that they are ultimately responsible for the breakdown of your arrangement, start off your communication by apologizing for poor communication, or something along those lines. They will appreciate your honesty and humility, and be more willing to listen when it's time to talk about money. Do your best to be calm, patient, and kind, while being firm, and you'll likely at least gain some respect.
  - tstegart 18y ago
    There are some good points here. I would definitely in the future separate your costs from your work. Hosting is their cost. It should have been paid by them upfront, not from you. Its one thing you should require in the future. Not only will it weed out people who can't really pay, but it helps separate in people's minds what work you're doing. To your customers, that hosting cost is now included in their minds of what their site is "worth." It shouldn't be. Your work is separate, and the hosting costs have nothing to do with how much your work is worth. Mixing them up was a mistake on your part. You now have to prove what you did was worth $800, instead of proving that its worth $500, with $300 hosting costs (which would have been paid before this). I'd say stick to your guns, but also come up with a "carrot" instead of the sticks everyone else is talking about. Yeah, you might not think you need to, but adding in a few extra features to make sure you get your $500 might be worth it if you can pull them off quickly. And by carrot, I don't mean saying you'll do what you were going to do in the first place. To work psychologically, it has to be beyond what they were expecting.

by markm 18y ago

Tell them your fee is $800 ($500 for the work and $300 for hosting). If they don't pay you don't deliver the product. Edit 1: Or tell them your fee is $500, not including $300 hosting.

zasz 18y ago

Hm, so adding you into the total, half are for just eating the cost, and half are for going after the original fee. Aah! Thanks a lot for responding though.

mileszs 18y ago
I think both markm and tonystubblebine have made good points. Require all of the money originally agreed upon, and do your best to over-communicate and get things done the way they want them. Be willing to admit you may have made a mistake. Even if you believe that they are ultimately responsible for the breakdown of your arrangement, start off your communication by apologizing for poor communication, or something along those lines. They will appreciate your honesty and humility, and be more willing to listen when it's time to talk about money. Do your best to be calm, patient, and kind, while being firm, and you'll likely at least gain some respect.
- tstegart 18y ago
  There are some good points here. I would definitely in the future separate your costs from your work. Hosting is their cost. It should have been paid by them upfront, not from you. Its one thing you should require in the future. Not only will it weed out people who can't really pay, but it helps separate in people's minds what work you're doing. To your customers, that hosting cost is now included in their minds of what their site is "worth." It shouldn't be. Your work is separate, and the hosting costs have nothing to do with how much your work is worth. Mixing them up was a mistake on your part. You now have to prove what you did was worth $800, instead of proving that its worth $500, with $300 hosting costs (which would have been paid before this). I'd say stick to your guns, but also come up with a "carrot" instead of the sticks everyone else is talking about. Yeah, you might not think you need to, but adding in a few extra features to make sure you get your $500 might be worth it if you can pull them off quickly. And by carrot, I don't mean saying you'll do what you were going to do in the first place. To work psychologically, it has to be beyond what they were expecting.