That's fair, and I wasn't aware of DHH's published response when I posted that. My "aggressive" impression was based on a third party account that mentioned emp

That's fair, and I wasn't aware of DHH's published response when I posted that. My "aggressive" impression was based on a third party account that mentioned employee reactions [1]: > Hansson’s response to this employee took aback many of the workers I spoke with. He dug through old chat logs to find a time when the employee in question participated in a discussion about a customer with a funny-sounding name. Hansson posted the message — visible to the entire company — and dismissed the substance of the employee’s complaint. [1] https://www.platformer.news/p/-what-really-happened-at-basecamp https://www.platformer.news/p/-what-really-happened-at-basec...