4 ms·
Aggressively? DHH published his response here: https://world.hey.com/dhh/let-it-all-out-78485e8e https://world.hey.com/dhh/let-it-all-out-78485e8e In particul
by yerwhat01010 5y ago
Aggressively? DHH published his response here:
https://world.hey.com/dhh/let-it-all-out-78485e8e https://world.hey.com/dhh/let-it-all-out-78485e8e
In particular he wrote:
> We have to be careful to celebrate that progress proportionally, though. I was dismayed to see the argument advanced in text and graphics on [Employee 1’s] post that this list should be considered part of a regime that eventually could lead to genocide. That's just not an appropriate or proportionate comparison to draw.
>
> And further more, I think it makes us less able to admit mistakes and accept embarrassment, without being tempted to hide transgressions in the past. If the stakes for any kind of bad judgement in this area is a potential link to a ladder that ends in genocide, we're off on a wrong turn.
And in another post:
> I can appreciate how those examples raise the sensitivity of anything related to names, minorities, and power dynamics.
>
> Still, I don't think we serve the cause of opposing colonial regimes or racist ideology by connecting their abusive acts around names to this incident. And I don't think we serve an evaluation of you and others making fun of names in a Campfire session by drawing that connection either.
>
> We can recognize that forceful renaming by a colonial regime is racist and wrong while also recognizing that having a laugh at customer names behind their back is inappropriate and wrong without equating or linking the two.
I certainly wouldn't call that "aggressive"; it reads as polite, reasoned and measured to me, and even if DHH is wrong (I don't think he is) I fail to see how this is outside the bounds of what it should be acceptable for a leader to say to an employee.
- themacguffinman 5y agoThat's fair, and I wasn't aware of DHH's published response when I posted that. My "aggressive" impression was based on a third party account that mentioned employee reactions [1]: > Hansson’s response to this employee took aback many of the workers I spoke with. He dug through old chat logs to find a time when the employee in question participated in a discussion about a customer with a funny-sounding name. Hansson posted the message — visible to the entire company — and dismissed the substance of the employee’s complaint. [1] https://www.platformer.news/p/-what-really-happened-at-basecamp https://www.platformer.news/p/-what-really-happened-at-basec...