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> If company does not want to allow consumer to repair a device- it ought to provide extended warranty to the consumer for a small fee. I would modify that: I
by ncallaway 6y ago
> If company does not want to allow consumer to repair a device- it ought to provide extended warranty to the consumer for a small fee.
I would modify that:
If a company restricts a consumer from repairing a device (either explicitly in warranty policies, or implicitly by producing devices that are hard to repair, restricting part availability, or not having manuals available), then the company must (not should) provide an extended warranty for all damage scenarios at cost.
- fsflover 6y ago> hen the company must (not should) provide an extended warranty for all damage scenarios at cost. So would you agree on $1 million fee per customer? (which is what companies would probably ask if you made such law)
- Koshkin 6y ago> devices that are hard to repair Define easy? (Modern electronics, for instance, is highly integrated, full of miniature surface-mounted components etc., and so the "repair process" might as well be simply selling you a replacement for the whole thing.)
- fsflover 6y ago> Define easy? See the definitions by iFixIt.
- rasz 6y agoApple already does this, they define _at cost_ as a cost of a new device.