You have to swear in writing you didn't make the purchase No, you don't. And my suggestion was a fail-safe one. Realistically, he should 1) Demand a refund, th

You have to swear in writing you didn't make the purchase No, you don't. And my suggestion was a fail-safe one. Realistically, he should 1) Demand a refund, then 2) See apple's policies about refunds and complain through them, then 3) See if his credit card allows chargebacks through "buyer's remorse" and if not, 4) Say you didn't buy it. Obviously, this guy made a mistaken purchase, and if it was a physical store it would never have happened.