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Thankfully there are millions of people that prefer to use their phone for searching and booking travel and we've been able to build a business around it. I fe

Thankfully there are millions of people that prefer to use their phone for searching and booking travel and we've been able to build a business around it. I feel your pain around filling in forms and managing context on mobile devices which is why we've tried to make the process simpler and deliver to customers what's actually important. This article was written by our head of design back in 2018 about why we chose the search parameters we chose for flight search: https://medium.com/life-at-hopper/users-dont-want-filters-they-want-better-content-3146f650b8f6 https://medium.com/life-at-hopper/users-dont-want-filters-th... He's now leading design at a start-up called Fast trying to apply similar principles to paying for things online.

Accacin 5y ago
> Thankfully there are millions of people that prefer to use their phone for searching and booking travel and we've been able to build a business around it. How do you know? It's not like you gave them the option. Anyway, like you said, I'm not your demographic and I realise you are helping a lot of people travel more cheaply so I do wish Hopper all the best :)
OJFord 5y ago
And who knows how many more untapped because they don't want to use your app? Every time I've (tried to) use the RyanAir app to book (or browse prices for) a flight, for example, I've given up and used a 'real' computer to go to the website. That's not (just) because the app's bad. Having app-only features and limited functionality website is just infuriating. Things go wrong with phones, websites are sort of a 'lowest common denominator'; you're not locked out because your phone broke and you had to borrow someone's old one but it's $OS and you're used to $OTHEROS, etc.