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I'd bet anything that the business didn't decide that a mobile app was more valuable to their _customers_. Maybe more valuable to them, but not to their custome

I'd bet anything that the business didn't decide that a mobile app was more valuable to their _customers_. Maybe more valuable to them, but not to their customers. It is very rare that an app will provide more value than a website. And most of the time when it does, it's just because the website is shit, and they spent more time on the app. But if they focused on the website, it would be way better than whatever experience the app is giving you. Here's something to think about: would you download and install a desktop application for every random website you come across? No? Then why do it on your phone? People must just make better websites.

rockostrich 5y ago
Yea it's not like you would ever use your phone for anything that you couldn't just use a website for. Before the pandemic when I was at a bar and needed to get a ride home I would just take out my laptop and find the number for a taxi company to call to pick me up. This is the perfect solution to the problem and a mobile app could never be more useful.
- splonk 5y ago
  Yeah, the parent comment is unnecessarily cynical. I've worked at multiple travel companies that have independently either built an app or considered it based on user feedback. I'm not the biggest fan of the idea but I've come to peace with the idea that other people interact with their devices differently than I do.
- executesorder66 5y ago
  I wasn't saying never use a phone when you can use a website. I was saying why have a dedicated phone app when you can just use the browser app on your phone. Or are you saying you downloaded an app on your phone just to lookup taxi numbers?
  - rockostrich 5y ago
    I'm saying there are 2 multi-billion dollar companies that only had mobile apps for a long time that the vast majority of people use to book rides to places.
auslegung 5y ago
I'm assuming good faith here, and you should too until you find out otherwise. It's fine to be skeptical, but it's rarely helpful to be cynical.

rockostrich 5y ago

Yea it's not like you would ever use your phone for anything that you couldn't just use a website for. Before the pandemic when I was at a bar and needed to get a ride home I would just take out my laptop and find the number for a taxi company to call to pick me up. This is the perfect solution to the problem and a mobile app could never be more useful.

splonk 5y ago
Yeah, the parent comment is unnecessarily cynical. I've worked at multiple travel companies that have independently either built an app or considered it based on user feedback. I'm not the biggest fan of the idea but I've come to peace with the idea that other people interact with their devices differently than I do.
executesorder66 5y ago
I wasn't saying never use a phone when you can use a website. I was saying why have a dedicated phone app when you can just use the browser app on your phone. Or are you saying you downloaded an app on your phone just to lookup taxi numbers?
- rockostrich 5y ago
  I'm saying there are 2 multi-billion dollar companies that only had mobile apps for a long time that the vast majority of people use to book rides to places.

auslegung 5y ago

I'm assuming good faith here, and you should too until you find out otherwise. It's fine to be skeptical, but it's rarely helpful to be cynical.