I agree with much of this, but consider this: If they had “weathered the storm” and kept on course while people were fascinated by the iPhone, by the time the f

I agree with much of this, but consider this: If they had “weathered the storm” and kept on course while people were fascinated by the iPhone, by the time the fad faded a bit they would have had the best keyboard, the longest battery life, solid security, and corporations with unquestionable trust in the delivery of messages to employees. You’re right about the BES requirement but they could have easily gone SAAS-optional when the industry shifted to the cloud.