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Oh, and lets be clear: I do not believe for a minute all this wanting to replace email is about the pain of countless people. There is pain, no doubt. I have

• lucideer 6y ago
  > I do not believe for a minute all this wanting to replace email is about the pain of countless people. There is pain, no doubt. I have some myself. To clarify my point: I think people try to replace email because they're frustrated with email and believe it can't meet their needs. Personally, I believe email could meet some of their needs were it improved to alleviate some of their frustrations. And I wish some people would direct their efforts toward improving email rather than trying to replace it. Then again, maybe I should be taking my own advice.
  • ddingus 6y ago
    And I question needs vs wants. Many people are all about how they want to work. They may or may not be about how others work, working together, or willing to adapt how they work. And we all have reasons, no worries, no judgement. That said, I have seen many wants framed as needs. Have done that myself. Have also adapted how I work to see those things evaporate away too. What is worth what? Sometimes working differently is lower risk, friction for higher value than attempting to work in a specific way can be. Cheers!
• jjav 6y ago
  Right. When a company says "let's fix email with a better solution", it is very clear what they really mean is "we want to lock people into our proprietary channel and profit". What's good for the user long term is not a factor to them.