Yeah metrics are fine as long as they're not being manipulated. Then you can be aware of their inherent inaccuracy. Amazon reviews springs to mind. If the only

Yeah metrics are fine as long as they're not being manipulated. Then you can be aware of their inherent inaccuracy. Amazon reviews springs to mind. If the only inaccuracies is that people tend to be binary in their choices and either give 1 or 5 star reviews then you can for example adjust by giving more weight to the 4 star reviews. But with the current landscape of all of them being highly manipulated the numbers almost don't even matter anymore.