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The thing that irks me the most about Ticketmaster is their absolute monopoly on this market. There's no denying just how crappy of a product they have, which i
by kloncks 15y ago
The thing that irks me the most about Ticketmaster is their absolute monopoly on this market. There's no denying just how crappy of a product they have, which is likely due to not having an incentive or need to innovate as there are no competitors.
Having the unfortunate experience of dealing with them every time I (attempt to) buy football tickets for my college, I really am bothered by the simple lack of innovation in this field. A friend summarized it really well in a tweet a while back:
@Ticketmaster you have absolutely the worst product imaginable. Your employees should be ashamed of the company they work for.
- riffic 15y agoYou (the consumer) are not Ticketmaster's primary customer. Ticketmaster's primary customers are the venues and promoters. The product is actually the best one available, which is a system in place designed to sell large amounts of tickets, in some cases very quickly.