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I wish my city offered it. I just signed up with Frontier's fiber which like yay for that (though it was a process to get them to realize they have a connection
by IgorPartola 6y ago
I wish my city offered it. I just signed up with Frontier's fiber which like yay for that (though it was a process to get them to realize they have a connection on my street as their internal map was apparently out of date). But...
1. I wanted to use my own router instead of theirs. Turns out they send DHCP responses with VLAN 0 ethernet tags (which I guess is for 802.1p) which apparently a lot of DHCP clients don't understand at all. I tried OPNSense and Mikrotik ones and ended up having to apply a patch manually to dhclient that comes with OPNSense and recompiling it just to get an IPv4 address (https://github.com/opnsense/src/issues/114 https://github.com/opnsense/src/issues/114).
2. They don't provide native IPv6, they don't plan to provide native IPv6, they have a 6rd setup that is inaccessible by new customers, and to top it all off, from what I can tell they actively block 6in4/protocol 41 so I can't even use a third party tunnel.
3. Their tier 1 tech support at least knows what IPv6 is (the thing they tell people they don't support; they don't understand it beyond that). Their tier 2 support guy called me once but he clearly was simply relaying messages from an actual network engineer he was getting via text chat, so I got nowhere. Their tier 3 is their network engineers who have no time to talk to people like me since I never got a call I was promised from them and have no way to follow up except starting with the 800 number again (a literal multi-day process).
At least with city broadband I know exactly who works on the project and can go talk to the network engineer who can unblock protocol 41/unfuck the DHCPv4. /rant
- Google234 6y agoI don’t think the city network engineer would want to deal with your problem to be honest. They have bigger things to worry about.
- IgorPartola 6y agoThe problem is that this isn’t just my problem: being able to use your own router is required by FCC rules and IPv6 access is something that should be standard at this point especially for new build outs. I am happy to help them solve both problems. The point is that a municipal broadband would have it be accountable, while a private corporation has fewer restrictions.
- cbozeman 6y agoAm I paying you money? Then it's your problem.
- Google234 6y agoSorry, but a 50$ a month subscription does not entitle you to speak with network engineers.