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I heard threw the grapevine Xfinity (comcast) has given up on trying to compete with streaming services. Their strategy is just charge more for everything, and
by hellbannedguy 5y ago
I heard threw the grapevine Xfinity (comcast) has given up on trying to compete with streaming services.
Their strategy is just charge more for everything, and make ordering services compliced.
Going on their website to just get basic cable, and low speed internet is very hard.
They push packages--hoping you will never realize when the deal ends.
They rely on senior citizens who just pay the bill, and are not technical enough to even shop around--if they have a choice? Most households don't.
Comcast should be required to have have simple billing, and simple ording of service
That could be taken care of the next time your local government ok's their next franchise agreement. It's not a franchise. It's some agreement government has with them.
Be careful calling Xfinity (comcast) for anything. The calls are routed overseas, and those employees main function is pushing package deals. Don't fall for it. They try to get the customer to agree on voice, so they have evidence.
1. I'm ok with their internet service, except for the price, and lack of competition.
2. The cable tv service is subpar. I have had checkering for ever. I gave up on getting it corrected. After three visits from third party vendors it's still not right. (This third party vendor was working 6 days a week, and was required to lease his service truck for $250/week.).
3. If you do have a lousy connection, it might be partially related to a filter Comcast put on years ago, but never took off. (The new filters are fine, but a certain brand of an older one is bad. I just threw it out so I can't give the part number. If you have voice remote, make sure it's on the right three splitter. I vagly remember it on the outlet with the lowest resistance?
4. I believe Comcast knows they are pushing too much through that coaxial. I believe they preparing for a class action lawsuit, but might not care?
5. I only put up with Comcast because there's no real competition where I reside. Xfinity's agreements with local municipalities needs to be nixed.
6. Comcast promised to not cut off service during the pandemic, but lied.
7. Comcast offers Hotspots. Your router could be the hotspot, and they don't have to tell you. (I don't believe their is any danger to this practice though.)
I would love it that infrastructure bill did away with Xfinity. They provide very few good paying jobs. I would like to see free internet provided to every American, even the wealthy.