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I think that's the point. City > State > Federal > Telcom Monopolies in terms of your voice being heard.

• sokoloff 6y ago
  I agree that City > State > Comcast. I think Comcast > Federal, though, in terms of service level and individual voice. (With Comcast, my voice is 20dB under the noise floor. With the feds, it’s 10dB lower than that.) Plus, if you get something wrong federally, it’s enormously difficult, expensive, time-consuming, and unlikely to get fixed. If one or a few states get something wrong, you have as easier time showing comparables and proving that a better way is possible.
  • throwaway0a5e 6y ago
    Speaking of getting things wrong... if Comcast runs some half baked DB query to flag problem customers and it flags a false positive on you you're just gonna get your service turned off. When the states and feds make those mistakes there's a body count or at the very least lives ruined. Comcast, or other BigCo will generally do the right thing to make you go away, after all, every dollar spent on fighting people is a dollar that could be profit. When government does wrong and gets called on it digs in its heels much, much harder.
• giantg2 6y ago
  Telecom can vary in it's place. I would put a local company around the city level because they are often invested in their communities. Really, I would say that goes for companies or government - the bigger they get, the more removed they are from what is going on in the customer/voter lives.