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I worked at a company who did a lot of outsourcing with companies like Accenture. They tend to stick to contracts and the wording at all costs, so every feature
by SamuelAdams 5y ago
I worked at a company who did a lot of outsourcing with companies like Accenture. They tend to stick to contracts and the wording at all costs, so every feature had to be specced to hell. You can't just say "the site has a responsive design", you have to have screenshots of every page at every resolution and have what elements appear at each resolution.
This took so much time it was almost always faster to simply do the work ourselves.
- tragomaskhalos 5y agoTo play devil's advocate here, this can go both ways; clients may well take the piss unless the contract is quite strict about agreed scope etc. For big contracts that can make the difference between coming in under or over budget, although something of this kind of rigour is prudent at all scales, as https://clientsfromhell.net https://clientsfromhell.net regularly attests.
- ep103 5y agoI used to work at Accenture. I was quite literally the ivy league educated white face they used to interact with clients, so they didn't have to have clients interacting with their h1bs. Though it took a while to figure that out. We were pushed to ship to the letter of the contract, because they understood that that would create bugs that their offshore QA wouldn't catch. That meant that there would be an ability to sell support contracts after the initial contract completed to keep the code running, and would make it easier to sell the client on rewriting from scratch when the next iteration of whatever framework or product line we were integrating against came out in a few years.