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Google needs a general support line that doesn’t involve a Medium post making the HN front page
by GoOnThenDoTell 5y ago
Google needs a general support line that doesn’t involve a Medium post making the HN front page
- Trias11 5y agoGoogle has huge development team to make sure to isolate themselves from any user and automate any interaction with- and responses to users.
- deadmutex 5y agoFor consumers, there is one for Google One subscribers: https://one.google.com/about/support https://one.google.com/about/support
- tomcam 5y agoWell thanks. I'm a subscriber and didn't know that existed!
- palebluedot 5y agoYeah, but can you access Google One support if your account is banned?
- lattalayta 5y agoI recently implemented AdMob ads in an app and I wanted to contact Google support with a question. However, any time their "contact us" assistant didn't know the answer to my question, it would respond with an Error Page saying the email the support team can't be found.
- teppix 5y agoI've been trying to set up a private google cloud account for some experiments, however anytime i try to add a payment method there is a generic error. Ironically, there is no way to reach their support without an active paying account, so they're basically blocking me from becoming a paying customer. I have no confidence left in google for anything critical.