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Seems like an extremely minor gripe (as you mention, it’s all just bullshit) to be the top comment. Though FWIW I’m unable to disagree.
by pushrax 5y ago
Seems like an extremely minor gripe (as you mention, it’s all just bullshit) to be the top comment.
Though FWIW I’m unable to disagree.
- inopinatus 5y agoFor a startup community, where founders will often be in a customer support role, the wording and tone of user communications (especially those with an unwelcome message) is often top-of-mind, so a language discussion can be relevant. I’ve sometimes spent hours crafting a single reply to politely decline a request. It’s not even proportional to the prospective importance of the customer, it’s a matter of respect for all potential users. Also, sometimes, investigating the issue to determine the right words has revealed hitherto unknown problems, uncovered new possibilities, highlighted alternative solutions that may be palatable, or even changed the outcome entirely. Discussing the language used is actually thereby more productive & constructive than simply piling on Google for being careless, callous and pompous yet again.
- sequoia 5y agoYeah I don’t get why it’s top comment either, I just meant to vent about an annoyance that’s frankly not material to the question at hand. I was unable to refrain from laughing at your quip incidentally.