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They can always either change or make an exception to the policy. A policy is just their way of doing things, written down. It’s not magic.
by zepto 6y ago
They can always either change or make an exception to the policy.
A policy is just their way of doing things, written down.
It’s not magic.
- wizzwizz4 6y agoThat's https://en.wikipedia.org/wiki/Selective_enforcement https://en.wikipedia.org/wiki/Selective_enforcement, which can be a problem, especially when contracts reference the policy.
- judge2020 6y agoTo clarify your comment, this is exactly what OP was referring to with > someone -including you- could then actually sue us for unfair business practices
- zepto 6y agoThat doesn’t really change anything. It’s still their policy to change. They still decide when to review the policy.
- ImPostingOnHN 6y agoChanging your policy to be more friendly to all users moving forward isn't selective enforcement. To reiterate, "policy" is just explicitly specifying "that's just the way we do things around here"
- TheRealPomax 6y agoThey can certainly change it, thus changing what they can do, in the future, but they can't make exceptions. A policy, written down, becomes a contract as far as the law's concerned. Contract changes are fine (provided all parties involved are then allowed to cancel the contract), but contract violation is not.
- zepto 6y agoThis isn’t accurate. There are plenty of policies that state that they may be changed by one side or that exceptions may be made in cases where the wording doesn’t cover the intent. The Apple store policy for example says this.