Welcome to the real world. As you point out, NASA lives in Wonderland by comparison. Good software handles real-world issues and changes without continual fun

Welcome to the real world. As you point out, NASA lives in Wonderland by comparison. Good software handles real-world issues and changes without continual fundamental architectural redesigns. 95% of the bad software I've seen has been a result of not understanding one of two things, (which are really the same): 1) What the software needs to do to function in the real world, and 2) what the people who use the software need to do and how they think about their environment and the problems they need solved. It sounds trite, but in almost all cases, this really is all that separates great software from unbearably horrible software, and the astute observer will note that this has far more to do with understanding people than it does computers....