I know one case where Google appears to be actually using "AI", and the results are terrible. A client of mine is continually having their listing on Google Ma

I know one case where Google appears to be actually using "AI", and the results are terrible. A client of mine is continually having their listing on Google Maps "helpfully" updated by Google to be wrong. They change the services, they change the hours, all to be wrong. They added a new services section, duplicating their existing services and adding back ones that had been removed post-COVID. There is no way to make it stop. They show the changes in low-contrast yellow and through dark patterns make it difficult to revert the changes. All they can do is check it daily and revert the changes one-by-one. I'm trying to get API access so I can automatically revert changes that weren't made by the business. It requires manual approval which takes 2 weeks. Months later, I haven't heard back.