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Years ago, Nordstrom had an employee at the store that was to be fired when a customer got super angry. They would be hauled out from the back and fired. "Fred
by goatherders 5y ago
Years ago, Nordstrom had an employee at the store that was to be fired when a customer got super angry. They would be hauled out from the back and fired. "Fred, this lady doesn't like her pants. I believe that is your department. You're fired. Please accept our apologies, ma'am. " Then Fred would go back to the break room and read the paper until it was time to be fired again.
- styren 5y agoDo you have a link where I can read more about this? Nothing came up from my googling.