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Payment type would also matter. If it’s a flat monthly fee then they’re incentivized to avoid service calls. I imagine franchises and Taylor itself would also v
by setr 6y ago
Payment type would also matter. If it’s a flat monthly fee then they’re incentivized to avoid service calls. I imagine franchises and Taylor itself would also vastly prefer such a scheme, as it would reduce cost variation.
- sverhagen 6y agoI understand that companies like Taylor benefit from income streams being predictable. But as per the video it seems that their revenue model was predicated on having as many incidents as possible, each billed separately.
- carlmr 6y agoIf you have many incidents, they become statistically predictable again.