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This seems crazy... I worked at Dairy Queen for 4 (5?) years through high school and beyond, often 6 days a week, and our soft-serve machine never once broke. T

by Fezzik 5y ago

This seems crazy... I worked at Dairy Queen for 4 (5?) years through high school and beyond, often 6 days a week, and our soft-serve machine never once broke. This was between 97 - 2001+, so 20 years ago soft-serve machines were a solved problem. It seems insane that McDs franchisors would tolerate this sort of nonsense.

alpb 5y ago
That was my reaction to the video: Aren't there franchisors with many stores in a large metro area that can actually carry a lawsuit or get together with other franchisors to start a class-action lawsuit?
- viztor 5y ago
  Why would they? As long as their business is profitable, there is no reason to launch a lawsuit that could cost them their business just for some repair cost.
  - alpb 5y ago
    Imagine you have 50 EC2 instances and each of them suffers 15% downtime monthly. Amazon is asking money to reboot them and get them up and running.
    - viztor 5y ago
      That's different isn't it? Those McDonalds aren't completely shut down, but suffers 'performance' issues where they still have most of their revenue, just not all of what they would regularly have. And your business don't depend on AWS, while most McDonalds restaurants do depend on McDonald to have a business to begin with.
scyzoryk_xyz 5y ago
I too, like, apparently many others here, have worked a soft-serve machine. My understanding is that the McD one is different and tries to remove the need for disassembly and cleaning at the end of the day. I imagine McD making so many different things with so many different machines requiring all sorts of different maintenance this is a useful optimization as opposed to a Dairy Queen.
bmn__ 5y ago
> It seems insane that McDs franchisors would tolerate this Their hands are bound. The situation arises from the contract whose terms are dictated by McD HQ. The relationship is entirely asymmetric. The only working remedy in form of the Kytch add-on got nuked from orbit.

by Fezzik 5y ago

alpb 5y ago

That was my reaction to the video: Aren't there franchisors with many stores in a large metro area that can actually carry a lawsuit or get together with other franchisors to start a class-action lawsuit?

viztor 5y ago
Why would they? As long as their business is profitable, there is no reason to launch a lawsuit that could cost them their business just for some repair cost.
- alpb 5y ago
  Imagine you have 50 EC2 instances and each of them suffers 15% downtime monthly. Amazon is asking money to reboot them and get them up and running.
  - viztor 5y ago
    That's different isn't it? Those McDonalds aren't completely shut down, but suffers 'performance' issues where they still have most of their revenue, just not all of what they would regularly have. And your business don't depend on AWS, while most McDonalds restaurants do depend on McDonald to have a business to begin with.

scyzoryk_xyz 5y ago

I too, like, apparently many others here, have worked a soft-serve machine. My understanding is that the McD one is different and tries to remove the need for disassembly and cleaning at the end of the day. I imagine McD making so many different things with so many different machines requiring all sorts of different maintenance this is a useful optimization as opposed to a Dairy Queen.

bmn__ 5y ago

> It seems insane that McDs franchisors would tolerate this Their hands are bound. The situation arises from the contract whose terms are dictated by McD HQ. The relationship is entirely asymmetric. The only working remedy in form of the Kytch add-on got nuked from orbit.