Exact same experience. Used to work as a concierge in a downtown and while taxi calling wasn't a huge part of my job I definitely did enough of it to hate worki

Exact same experience. Used to work as a concierge in a downtown and while taxi calling wasn't a huge part of my job I definitely did enough of it to hate working with taxi companies. I think that must be where the smaller luxury towncar services used to make a lot of money, recommendations from people like me for people trying to catch a flight and willing to pay extra for some certainty.