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If you got to consume the media you bought for months/years and you get a full refund, I'd say you have nothing to complain about. This is why concepts like op
by Silhouette 6y ago
If you got to consume the media you bought for months/years and you get a full refund, I'd say you have nothing to complain about.
This is why concepts like opportunity cost and consequential loss exist. While your arguments here seem reasonable, it is also reasonable to argue that harm has still been caused to the consumer, if they originally had a choice of vendors to buy from, a bad one they initially chose has refunded (only) their original purchase price, but the current market price is significantly higher.
If the basic principle of awarding compensation for damages is to make someone whole to the extent that this is possible, then the consumer in that scenario does still have something to complain about. This seems particularly relevant with digital products, where copies are entirely fungible and if the consumer has lost access they previously enjoyed then this was the result of the vendor's decisions around the technology, either actively revoking the access or deleting the material somehow, or taking some action like switching off a DRM server that indirectly causes the same end result.