We were upset when content "bought" in the UK disappeared after we moved to NZ (specifically, I think it happened when we changed credit card billing address).

We were upset when content "bought" in the UK disappeared after we moved to NZ (specifically, I think it happened when we changed credit card billing address). We complained and they gave some of it back "at their discretion", but we weren't even sure what we'd lost. It seemed completely absurd that they used the word "buy" in this way.