6 ms·

How long until pg starts up FoodCombinator to help restaurant entrepreneurs disrupt the food industry?

by dstein 15y ago

shii 15y ago
How does the food industry need disruption? Payment processing and things like that are one thing, smaller parts like menu ordering, recommendations, etc are things already being tackled all over the place...but how else would you disrupt the restaurant system? Genuinely interested in the topic and opinions.
- thaumaturgy 15y ago
  I'm always happy to talk with anyone about this -- I have a couple of restaurants as clients, I care a lot about the health of their business, and they face a lot of interesting challenges. For problems with a tech bent, the entire POS industry that restaurants rely on is ripe for the plucking. Restaurants pay tens of thousands of dollars for truly awful software operating on antique hardware, along with support contracts and all kinds of other expensive goodies. Then there's their ordering systems: they still make phone calls to their food vendors after looking at fax printouts. For non-tech-related stuff: restaurateurs could use help with marketing. They could use help with financing. They could use help with staff training. They could use help with organization. They could use help with customer metrics. Things that we take for granted when it comes to improving our customer experience -- like A/B testing for example -- are completely nonexistent in these other industries, and they make up a hell of a lot more revenue than the startup field does. I'd really like for someone else to get to these guys before I do, because they deserve a lot better than this.
  - thinkcomp 15y ago
    Check out http://www.facecash.com http://www.facecash.com. We've tackled POS, order ahead, metrics, marketing, and mobile payments. Unfortunately, we're not in much of a position to help ourselves: http://www.quora.com/Aaron-Greenspan/In-Thirty-Days-Payments-Innovation-Will-Stop-In-Silicon-Valley http://www.quora.com/Aaron-Greenspan/In-Thirty-Days-Payments...
    - thaumaturgy 15y ago
      I'm familiar with the impact of the new law on your business (commented on it with you before). What's the current status of FaceCash? Can you continue operating?
- dstein 15y ago
  What comes to my mind is how Five Guys is hugely disrupting McDonald's and fast food chains with a simple menu of premium burgers, fries, soft drinks, and that's it. And Chipotle (coincidentally owned by McD I think), who make really good burritos, and that's it.
  - aaronblohowiak 15y ago
    Chipotle no longer is related to mcdonalds. They used to be an investor, I believe, but were not part o it's operations.
  - evgen 15y ago
    Since they serve entirely different market segments I seriously doubt that Five Guys is disrupting McDonalds. McDonalds probably pulls more profit out of Manhattan that Five Guys does across the entire country. Five Guys may have a better product, but McD has a better business...
shawnee_ 15y ago
It's not the food industry that needs disrupted; it's the real estate industry. The small ethnic dining establishments operated by first or second generation immigrants tend to be easy targets for real estate scum. The landlords suck up all their profit; the immigrants just do what they do best: work hard without complaining.
- dgallagher 15y ago
  There's been a large influx of food trucks appearing over the past few years. PBS's Need to Know did a story about it in October 2010 (~8 mins): http://www.pbs.org/wnet/need-to-know/culture/street-smarts-the-proliferation-of-gourmet-food-trucks-on-city-streets/4187/ http://www.pbs.org/wnet/need-to-know/culture/street-smarts-t... Restaurants hate them, since they don't have to pay the overhead of rent/property taxes. Plus, they can park directly outside a restaurant and steal their business. No need to deal with any landlord. It's getting political though; brick & mortar restaurants are very much against them for obvious reasons.
tzs 15y ago
I once spent some time thinking about a way to help restaurant entrepreneurs (and make some money off of them). I didn't think of the analogy to YCombinator, but it is kind of the same idea. Here's my idea. You build a restaurant, with a special kitchen. The kitchen is split into 4 or so separate work area, each fully equipped and with room for a chef and his assistants to work. There is one shared pantry and shared big walk in refrigerator. Each of the separate work areas has its own smaller pantry and fridge. Each of the separate work areas is run by a separate chef, who leases the spot from you. There is a single menu, with a section for each chef's dishes, and the menu makes sure to prominently name the chefs. You handle front of house. You also handle the wine, and maybe you also run a bar. You also keep the shared pantry and fridge stocked with all the ingredients that should be found in any fine restaurant's kitchen. (The individual chefs deal with stocking any speciality ingredients they need). Decor, advertising, and basically everything else other than composing the menu and cooking the food is handled by you. The chefs set the prices in their section of the menu. You handle all the money, calculating each chef's share and paying them. You deal with the accounting, taxes, and all that. The idea here is that a young, talented chef who doesn't yet have the resources to go out and open a restaurant can lease a spot in your food incubator, where all he has to worry about is covering 1/4th of a menu with fine food and building up a following. When he's well known and people are coming in just to eat his food, he can go off and start his own restaurant (perhaps with an investment from you--you've had a chance to see how he is as a chef, and to see at least some of his management skills by watching him manage his assistants). Note also that this is a good place for the diners. When you are going out with someone, and you want Italian and they want Mexican, why argue about it? Go to the food incubator and one of you can order from the Italian chef's part of the menu and one from the Mexican chef's part of the menu. Think of it as essentially the fine dining or gourmet equivalent of the food court. The beauty of this is that there are ALWAYS going to be young chefs who want to get out from being an anonymous sous chef at someone else's restaurant and move up to their own place, and so there should always be chefs eager to lease a spot at your food incubator to get that started. If they succeed, great! If they fail, there's someone else to take their place--and since you are making your money out of leasing space to them, you make money in either case. (On top of what you are getting for the wine and bar).
- 15y ago

How long until pg starts up FoodCombinator to help restaurant entrepreneurs disrupt the food industry?

by dstein 15y ago

How long until pg starts up FoodCombinator to help restaurant entrepreneurs disrupt the food industry?

shii 15y ago

How does the food industry need disruption? Payment processing and things like that are one thing, smaller parts like menu ordering, recommendations, etc are things already being tackled all over the place...but how else would you disrupt the restaurant system? Genuinely interested in the topic and opinions.

thaumaturgy 15y ago
I'm always happy to talk with anyone about this -- I have a couple of restaurants as clients, I care a lot about the health of their business, and they face a lot of interesting challenges. For problems with a tech bent, the entire POS industry that restaurants rely on is ripe for the plucking. Restaurants pay tens of thousands of dollars for truly awful software operating on antique hardware, along with support contracts and all kinds of other expensive goodies. Then there's their ordering systems: they still make phone calls to their food vendors after looking at fax printouts. For non-tech-related stuff: restaurateurs could use help with marketing. They could use help with financing. They could use help with staff training. They could use help with organization. They could use help with customer metrics. Things that we take for granted when it comes to improving our customer experience -- like A/B testing for example -- are completely nonexistent in these other industries, and they make up a hell of a lot more revenue than the startup field does. I'd really like for someone else to get to these guys before I do, because they deserve a lot better than this.
- thinkcomp 15y ago
  Check out http://www.facecash.com http://www.facecash.com. We've tackled POS, order ahead, metrics, marketing, and mobile payments. Unfortunately, we're not in much of a position to help ourselves: http://www.quora.com/Aaron-Greenspan/In-Thirty-Days-Payments-Innovation-Will-Stop-In-Silicon-Valley http://www.quora.com/Aaron-Greenspan/In-Thirty-Days-Payments...
  - thaumaturgy 15y ago
    I'm familiar with the impact of the new law on your business (commented on it with you before). What's the current status of FaceCash? Can you continue operating?
dstein 15y ago
What comes to my mind is how Five Guys is hugely disrupting McDonald's and fast food chains with a simple menu of premium burgers, fries, soft drinks, and that's it. And Chipotle (coincidentally owned by McD I think), who make really good burritos, and that's it.
- aaronblohowiak 15y ago
  Chipotle no longer is related to mcdonalds. They used to be an investor, I believe, but were not part o it's operations.
- evgen 15y ago
  Since they serve entirely different market segments I seriously doubt that Five Guys is disrupting McDonalds. McDonalds probably pulls more profit out of Manhattan that Five Guys does across the entire country. Five Guys may have a better product, but McD has a better business...

shawnee_ 15y ago

It's not the food industry that needs disrupted; it's the real estate industry. The small ethnic dining establishments operated by first or second generation immigrants tend to be easy targets for real estate scum. The landlords suck up all their profit; the immigrants just do what they do best: work hard without complaining.

dgallagher 15y ago
There's been a large influx of food trucks appearing over the past few years. PBS's Need to Know did a story about it in October 2010 (~8 mins): http://www.pbs.org/wnet/need-to-know/culture/street-smarts-the-proliferation-of-gourmet-food-trucks-on-city-streets/4187/ http://www.pbs.org/wnet/need-to-know/culture/street-smarts-t... Restaurants hate them, since they don't have to pay the overhead of rent/property taxes. Plus, they can park directly outside a restaurant and steal their business. No need to deal with any landlord. It's getting political though; brick & mortar restaurants are very much against them for obvious reasons.

tzs 15y ago

I once spent some time thinking about a way to help restaurant entrepreneurs (and make some money off of them). I didn't think of the analogy to YCombinator, but it is kind of the same idea. Here's my idea. You build a restaurant, with a special kitchen. The kitchen is split into 4 or so separate work area, each fully equipped and with room for a chef and his assistants to work. There is one shared pantry and shared big walk in refrigerator. Each of the separate work areas has its own smaller pantry and fridge. Each of the separate work areas is run by a separate chef, who leases the spot from you. There is a single menu, with a section for each chef's dishes, and the menu makes sure to prominently name the chefs. You handle front of house. You also handle the wine, and maybe you also run a bar. You also keep the shared pantry and fridge stocked with all the ingredients that should be found in any fine restaurant's kitchen. (The individual chefs deal with stocking any speciality ingredients they need). Decor, advertising, and basically everything else other than composing the menu and cooking the food is handled by you. The chefs set the prices in their section of the menu. You handle all the money, calculating each chef's share and paying them. You deal with the accounting, taxes, and all that. The idea here is that a young, talented chef who doesn't yet have the resources to go out and open a restaurant can lease a spot in your food incubator, where all he has to worry about is covering 1/4th of a menu with fine food and building up a following. When he's well known and people are coming in just to eat his food, he can go off and start his own restaurant (perhaps with an investment from you--you've had a chance to see how he is as a chef, and to see at least some of his management skills by watching him manage his assistants). Note also that this is a good place for the diners. When you are going out with someone, and you want Italian and they want Mexican, why argue about it? Go to the food incubator and one of you can order from the Italian chef's part of the menu and one from the Mexican chef's part of the menu. Think of it as essentially the fine dining or gourmet equivalent of the food court. The beauty of this is that there are ALWAYS going to be young chefs who want to get out from being an anonymous sous chef at someone else's restaurant and move up to their own place, and so there should always be chefs eager to lease a spot at your food incubator to get that started. If they succeed, great! If they fail, there's someone else to take their place--and since you are making your money out of leasing space to them, you make money in either case. (On top of what you are getting for the wine and bar).

15y ago