It’s unclear what ‘should’ means in this context or what it means to ‘excuse’ it. Modern software is a shitshow in the same way that a lot of modern houses are

It’s unclear what ‘should’ means in this context or what it means to ‘excuse’ it. Modern software is a shitshow in the same way that a lot of modern houses are built cheaply and with poor materials. There is a large market for cheaply made, plentiful software.