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I'm in the health tech industry and thought Google Health was a great idea, but it all boils down to the doctor's office adopting the process. Many Dr's don't g

I'm in the health tech industry and thought Google Health was a great idea, but it all boils down to the doctor's office adopting the process. Many Dr's don't grasp technology very well and are usually too busy to care. I guess they would rather have their customers sit in the waiting room filling out forms than getting them on with their day. This will eventually be popular, just a little ahead of its time.

savrajsingh 15y ago
Sounds like a job for DrChrono. ;)
- logjam 15y ago
  Their own technology and response to security questions hasn't reassured many of us about their commitment to privacy, as I've stated here in response to several of their press releases.
  - rdl 15y ago
    I had dinner with some of the DrChrono guys. I think they are working on security issues (which, honestly, lag far behind adoption as a concern; they meet some minimal standard which is technically HIPAA compliant and better than most small practices now.) The biggest security concern for something like DrChrono IMO is availability; they do a better job of backups, DR, replication than a forgotten windows box running filemaker in the closet of a small medical practice, now.
logjam 15y ago
I looked at Google Health. It is insecure. It was not ahead of its time: it failed to satisfy basic tech needs for protected, reliable health information. The forms we have patients fill out in the waiting room are indeed a pain. However, locking them away in a file room prevents 99.9% of the harm a physician can do with medical records: breaching privacy...which you might agree is more than just a "pain" - it has the potential to ruin someone's life. I think you will find that physicians are much more tech savvy than not, and are likely dealing with issues of trust and privacy that many non-medical people don't fully appreciate. Most physicians rightly will not entrust their patient's data to insecure technology.
jerrya 15y ago
I wanted to see the images and video from a procedure I had, and I wanted to give them to another doctor. The provider told me to drive on over (about 20 miles) and pick up a CD. I asked if they could upload it to Google Health. They responded, wat? So I drove on over. Similarly, my accountant wanted to see various forms (W2, etc.,) so I put them on Google Docs and shared them with him. He replied to my email that Google Docs sent him along with the link by asking me if I could email the documents to him. I said, wat? So I emailed the documents.

savrajsingh 15y ago

Sounds like a job for DrChrono. ;)

logjam 15y ago
Their own technology and response to security questions hasn't reassured many of us about their commitment to privacy, as I've stated here in response to several of their press releases.
- rdl 15y ago
  I had dinner with some of the DrChrono guys. I think they are working on security issues (which, honestly, lag far behind adoption as a concern; they meet some minimal standard which is technically HIPAA compliant and better than most small practices now.) The biggest security concern for something like DrChrono IMO is availability; they do a better job of backups, DR, replication than a forgotten windows box running filemaker in the closet of a small medical practice, now.

logjam 15y ago

I looked at Google Health. It is insecure. It was not ahead of its time: it failed to satisfy basic tech needs for protected, reliable health information. The forms we have patients fill out in the waiting room are indeed a pain. However, locking them away in a file room prevents 99.9% of the harm a physician can do with medical records: breaching privacy...which you might agree is more than just a "pain" - it has the potential to ruin someone's life. I think you will find that physicians are much more tech savvy than not, and are likely dealing with issues of trust and privacy that many non-medical people don't fully appreciate. Most physicians rightly will not entrust their patient's data to insecure technology.

jerrya 15y ago

I wanted to see the images and video from a procedure I had, and I wanted to give them to another doctor. The provider told me to drive on over (about 20 miles) and pick up a CD. I asked if they could upload it to Google Health. They responded, wat? So I drove on over. Similarly, my accountant wanted to see various forms (W2, etc.,) so I put them on Google Docs and shared them with him. He replied to my email that Google Docs sent him along with the link by asking me if I could email the documents to him. I said, wat? So I emailed the documents.