3 ms·

Everyone knows that GoDaddy isn't a great company (including the small business owners that use them); it's interesting that they don't have a strong direct co

by icey 15y ago

Everyone knows that GoDaddy isn't a great company (including the small business owners that use them); it's interesting that they don't have a strong direct competitor. There are many registrars, but none that have nearly the level of traction that GoDaddy has. Seems like an opportunity for some company to be the Zappos / Southwest / Amazon of domain registration - easy to use, no-frills, low-cost, excellent customer service. I wonder why that company isn't out there yet.

MatthewPhillips 15y ago
Hover.com
- joshfinnie 15y ago
  Would $15 be considered "low-cost" in the domain market? * They are the people who own common last names as URLs and sell josh@finnie.com for $35 a year too!
  - MatthewPhillips 15y ago
    The $15 includes free whois privacy. For GoDaddy that's an extra 7 or 8 dollars (last time I checked) on top of their 11.99 domain cost. Hover also has excellent customer service and 0 upsell. I'm sure you can find cheaper registrants out there but Hover is the very definition of a customer focused company.
    - ceejayoz 15y ago
      Whois privacy makes the registrar the legal owner of your domain, not you. I'm not OK with that. http://www.circleid.com/pdf/solidhostnamecheap.pdf http://www.circleid.com/pdf/solidhostnamecheap.pdf
    - trafficlight 15y ago
      Whois privacy is worthless. For the most part, it's pretty clear who owns the domain if you actually visit the website.
jbwyme 15y ago
Everyone knows that GoDaddy isn't a great company (including the small business owners that use them) I have had previous employers force me to move us off of GMail to GoDaddy email because they thought "Gmail sucks". People also continue to host with GoDaddy (which I do not believe to be in order to save $10-$15 per month) even after I have showed them better alternatives from a performance aspect. I agree with you that there is an opportunity in the market but as I stated in my original post I think GoDaddy preys on the uneducated who believe the most popular/largest ad budget is certainly the best option.
- icey 15y ago
  It's probably a futile exercise in semantics, but I believe that there is a difference between opining that GoDaddy is the best option currently available and thinking they're a great company.
jmjerlecki 15y ago
Does anyone else think Google would be a good company to make a play for this space? They have the right consumer facing brand to offer this type of product.
- icey 15y ago
  I think Google's customer service is atrociously bad. Or rather, entirely non-existent.
  - jmjerlecki 15y ago
    That was a conclusion I came to as well, however, with that aside, they could build the tech in a way that can be more easily understood and consumed by the masses.

by icey 15y ago

MatthewPhillips 15y ago

Hover.com

joshfinnie 15y ago
Would $15 be considered "low-cost" in the domain market? * They are the people who own common last names as URLs and sell josh@finnie.com for $35 a year too!
- MatthewPhillips 15y ago
  The $15 includes free whois privacy. For GoDaddy that's an extra 7 or 8 dollars (last time I checked) on top of their 11.99 domain cost. Hover also has excellent customer service and 0 upsell. I'm sure you can find cheaper registrants out there but Hover is the very definition of a customer focused company.
  - ceejayoz 15y ago
    Whois privacy makes the registrar the legal owner of your domain, not you. I'm not OK with that. http://www.circleid.com/pdf/solidhostnamecheap.pdf http://www.circleid.com/pdf/solidhostnamecheap.pdf
  - trafficlight 15y ago
    Whois privacy is worthless. For the most part, it's pretty clear who owns the domain if you actually visit the website.

jbwyme 15y ago

Everyone knows that GoDaddy isn't a great company (including the small business owners that use them) I have had previous employers force me to move us off of GMail to GoDaddy email because they thought "Gmail sucks". People also continue to host with GoDaddy (which I do not believe to be in order to save $10-$15 per month) even after I have showed them better alternatives from a performance aspect. I agree with you that there is an opportunity in the market but as I stated in my original post I think GoDaddy preys on the uneducated who believe the most popular/largest ad budget is certainly the best option.

icey 15y ago
It's probably a futile exercise in semantics, but I believe that there is a difference between opining that GoDaddy is the best option currently available and thinking they're a great company.

jmjerlecki 15y ago

Does anyone else think Google would be a good company to make a play for this space? They have the right consumer facing brand to offer this type of product.

icey 15y ago
I think Google's customer service is atrociously bad. Or rather, entirely non-existent.
- jmjerlecki 15y ago
  That was a conclusion I came to as well, however, with that aside, they could build the tech in a way that can be more easily understood and consumed by the masses.