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I'd like to give them the benefit of the doubt, but this is written like an apology they know they must write. It does not come across as apologetic. It comes a
by haswell 6y ago
I'd like to give them the benefit of the doubt, but this is written like an apology they know they must write. It does not come across as apologetic. It comes across as rationalization veiled as an apology, and it doesn't sit well with me.
I hope I'm just being overly sensitive here.
- justinjlynn 6y agoIndeed. This letter is an attempt to justify and rationalise their actions. Essentially, it amounts to saying "we're sorry you were offended and felt hurt by our legitimate work but we had no choice but to lie to you and unethically experiment on you without your consent or we wouldn't have been able to do it". Their statement is not an actual apology, even if it is phrased in the language of apology, and it is an excellent example of what not to write if you are seeking forgiveness. The core issue here is that the system under which they were working, and the researchers themselves, did not consider this work to amount to unethical human experimentation - even though the work directly involved infiltrating and exploiting humans and human social systems. There is no mention of this nor of any substantial desire to understand or address this systemic failing and, until there is an unconditional acceptance of responsibility for the harm caused and a real actionable change for the better with accountability, I don't see how we can consider this matter to have been apologised for.
- rajup 6y agoJust curious, and I'm genuinely asking as someone who thought the letter seemed well-intentioned: what should they have put in the apology letter?
- spectralblu 6y ago> we did that because we knew we could not ask the maintainers of Linux for permission, or they would be on the lookout for the hypocrite patches. This bit just reads like "sorry you're upset". I would have expected something along the lines of "sorry, we should have asked the maintainers and we understand why it was wrong not to", instead of "sorry, we didn't ask the maintainers, but this is why we didn't".
- wang_li 6y ago"It's just a prank dude!" Legitimately these folks have some kind of personality defect. They observed something that everyone already knew and then decided to act on it and pretend they were doing something interesting and new rather than just being twats. They should be treated exactly as should be based on their actions, regardless of their claims of being researchers. This would be a perfect cover for being on the take from a government agency. They should be investigated to ensure they aren't actual malicious actors. It takes almost no imagination to think of hundreds of "security vulnerabilities" in the world, yet the vast majority of people realize that it's dumb to act on those observations.
- R0b0t1 6y agoThey should have addressed why the kernel maintainers felt the way they do. As it is now they are trying to rationalize their actions instead of showing they have made an attempt to understand why their research was questionable.
- justinjlynn 6y ago> We are sorry for the harm we've caused by our unethical experimentation involving members of the Linux community. In accordance with community standards and a desire to avoid benefiting from our ethical failure, we have requested the immediate retraction of the papers and other published work resulting from this unethical experimentation. We are also working together with our institutional leadership to address the systemic and individual failings which permitted this unethical research to take place. As a result of this, we will publicly prepare a report regarding the actions taken and potential systemic changes which will ensure these actions do not reoccur and further harm is not caused. Out of an abundance of caution and because experience has shown our judgement, as is, to be questionable, no further research similar in nature to the research in question will be undertaken by this institution or these researchers until proper community consultation has taken place regarding the report and proposed changes to systemic review are implemented. Once again, we take full responsibility for any harm we have caused and we will work to ensure that such harm never occurs again. We hope that, at some point, we may regain your trust and confidence and, if you'll permit us, to work alongside you. [signed personally, by every involved researcher, professor, IRB member, and all of the relevant university leadership including the board] Something like that would do nicely, in my opinion. Then they'd have to absolutely follow through on it. Ideally, they'd also ask involved members of the community so harmed, among other experts, to independently review and watch the process to ensure no further harm is being done, progress is made, and public accountability is kept.
- rajup 6y agoThat makes sense, thanks!
- tkgally 6y agoGood suggestion, especially getting the IRB involved. The board failed to recognize that the target of the research was not inanimate software but human beings.
- justinjlynn 6y agoThank you and my point precisely. This was both an individual and systemic failure and must be treated and rectified as such with all due seriousness.
- lolinder 6y agoIt's not so much a question of what they should have put in but what they should have left out. There was an awful lot in there justifying what they did, and relatively little that acknowledged that it was wrong.
- motohagiography 6y agoI am not a stakeholder in this, and my comment is about apologies, even though as a lifelong linux user and technologist responsible for deploying it, I still think there should be a real investigation. While I had a bunch of notes about what makes the sentiment behing an apology meaningful, it's really separate from the issue that this should have been done privately. A public apology is just another thing about them and their message. They're performing and trying to draw in sympathetic members of an imaginary audience. There is no humility in public displays. I would be surprised if anybody asked for it, and doing it without asking is just more of the same type of behavior. There is no such thing as a public apology. That said, I have no doubt they have suffered personally over this, and have some compassion for that suffering itself, but not sympathy for this performance. There is no gesture that restores trust. When their contributions and acomplishments become more remarkable than this issue, they will have restored it, but like most things, there is no "back" to go to. Maybe that static analyzer will be the ultimate bug finder, as succeeding at that is probably their only out.
- blondin 6y agomaybe i am being very naive here but that letter read like a sincere apology to me as well.
- hn8788 6y agoI think if it were a sincere apology, they would have apologized for what they did, not just that there were undesirable side effects of their research. The letter is a typical "I'm sorry you got mad" apology that people make when they're forced to, but don't think they did anything wrong.
- astrange 6y agoPeople love to analyze apologies after the fact, but it seems totally unfair to me. Once someone has said an apology you can take the text of it and turn it into anything you want and say it proves they were lying.
- deagle50 6y agoYep, it's called accountability. Would you prefer people acted without regard for others knowing that magic words can be spoken after the damage is done?
- astrange 6y agoI would prefer you not go around saying someone is "apologizing wrong" because you've found the magic formula to turn all apology text into "I'm sorry you feel bad". There's no point in making a statement like that the original person can't respond to, anyway.
- deagle50 6y agoI get what you're saying and I don't want that that either. But I also don't think a simple apology that doesn't attempt to justify one's actions can be so easily flipped.
- shkkmo 6y agoAn good apology needs to demonstrate an understanding of why what was done was wrong and ideally includes concrete steps that will prevent anything similar from happening again. You seem to be implying that one apology is as good as another and that is absolutely not true. To me is is absolutely unfair to expect that people will treat a zero effort "sorry your feelings were hurt" apology the same as a deeply heartfelt apology by someone who feels deep remorse. By it's nature, an apology should be an act of making amends to a person your have wronged. If the words of your apology don't do that, you have failed, even if you had good intentions. If the author of the apology isn't a native speaker of english, this seems like a document of sufficient significance to merit asking a friend or colleague for a proofread. (Which you should do in a case like this even if English is your first language.)
- bluenose69 6y agoAgreed. This is like a psychologist apologizing for traumatizing children by testing a hypothesis that telling them scary stories before bedtime would give them bad dreams. "Oh, but it's important to learn what scares kids, for the greater good" just doesn't cut it. Software is complex. Wasting maintainer's time is harmful to the maintainers and to those who use the software. If the goal is to explain what sort of exploits to be on the look-out for, just write the paper without doing the exploits. As for the letter, their goal is to recover their reputations, not to apologize. I suppose a lawyer helped them in spots, but there is still a certain truth that shines through: they want to continue on doing this sort of thing, because they are oh-so-clever and their work is oh-so-valuable. Nice try, but the academic community may be better off without these folks doing this sort of research and influencing students to follow their methods.
- johnklos 6y agoI agree, but let's give them a little extra benefit of the doubt. I thought as I was reading it that it seemed stilted and forced, then I wondered if the author(s) don't speak / write English as a primary language. I'll be interested to see how they react to feedback / responses.
- jimsug 6y ago> We just want you to know that we would never intentionally hurt the Linux kernel community and never introduce security vulnerabilities. Our work was conducted with the best of intentions and is all about finding and fixing security vulnerabilities. Either this is a bald-faced lie or they didn't think through the implications of their research, neither of which bode well for their trustworthiness in future. However, if it's the latter, then they possibly deserve additional leeway. On the other hand, I wonder whether this letter would have eventuated without the ban - if not, then they've likely been forced to write it, in which case any remorse is either selfish (i.e. they've been professionally reprimanded and feel bad about getting caught, or making such an egregious error in judgement), or hollow. > I agree, but let's give them a little extra benefit of the doubt. I thought as I was reading it that it seemed stilted and forced, then I wondered if the author(s) don't speak / write English as a primary language. https://www-users.cs.umn.edu/~kjlu/ https://www-users.cs.umn.edu/~kjlu/ It looks like you might be right about this, but I think that reading it as stilted and forced is still accurate.
- lolinder 6y agoThe wording is definitely stilted and forced, but the content is also wrong for an apology. They spend a lot of time justifying their actions, and close with "this has been painful for us too". This may also be cultural, but it's overly self-centered for an apology.
- CharlesW 6y agoI was just about to post: "This is a great apology." Context is everything, of course. I think you're right that it's tainted by the fact that they absolutely did not have a choice, and coming from people who've deceived the same tribes they're now trying to apologize to.
- Covzire 6y agoAnd what of the merits? If the previous 190 patches were indeed legitimate it strikes me as overly vengeful to pull them in a "punish the son for the sins of the father and the father for the sins of the son" kind of way.
- jimsug 6y agoAgree that it could be seen as excessive, but this was not just in response to these commits, but also to the university's failure to act once they were informed of them. They university, and indeed, the researchers, only acted once the ban was imposed - i.e. they were getting away with it without reputational damage, and only once it was stained did they actually do anything.
- andreareina 6y agoOr it's not in vengeance, but caution after the researchers have demonstrated that they put their needs above the community's. When the presumption of innocence is lost, it's appropriate to revert the patches until they are known to be good. ETA: GKH on reverting the patches[1] > This patchset has the "easy" reverts, there are 68 remaining ones that need to be manually reviewed. Some of them are not able to be reverted as they already have been reverted, or fixed up with follow-on patches as they were determined to be invalid. Proof that these submissions were almost universally wrong. [1] https://lore.kernel.org/lkml/20210421130105.1226686-1-gregkh@linuxfoundation.org/ https://lore.kernel.org/lkml/20210421130105.1226686-1-gregkh...
- x3__ 6y agocounterpoint: The LF Technical Advisory Board is taking a look at the history of UMN's contributions and their associated research projects. At present, it seems the vast majority of patches have been in good faith, but we're continuing to review the work. Several public conversations have already started around our expectations of contributors. https://lwn.net/Articles/854064/ https://lwn.net/Articles/854064/ What the authors did is wrong, so did GKH actions. Let's be honest in calling BS out.
- csours 6y agoAs of now, it's just words on a page. Let's see how their actions back up those words.
- sneak 6y agoThey didn’t have to write it. The first two sentences seem sincere. This reads as a real apology.
- tartoran 6y agoExculpatory apology
- pseudalopex 6y agoThey didn't have to write it if they wanted the whole university to stay banned.
- tmotwu 6y agoYeah, it's not a great apology. I would say as far as justifications go, I think it's a certain level of depth expected from academics, you shouldn't overthink it. As far as giving benefit of the doubt, it's likely not done out of malice in the first place. Just a combination of poor reasoning and doesn't exactly clear up if they even considered alternatives to control their variables. Unfortunately, it seems like they were already given the benefit of the doubt from their first offense, but did not take any lessons away from that, so it would be understandable if the maintainers kept their ban.
- sombragris 6y agoI don't think they had malice, but the breach of elemental ethics is just appalling. They show no remorse for being trusted and abusing that trust and good faith. They show no remorse for using human beings as involuntary guinea pigs. In sum, they show not remorse for doing wrong.
- tmotwu 6y agoFor me, it's not learning the lesson the first time around. I completely agree their experiment is unethical. However, it's not actually clear cut to most researchers the ethical bounds of their work, especially for study papers that's never really been explored before. Ethics in of itself is largely a active subtopic for many areas in CS, not only security research. AI is one area where qualifying potential harm to human beings remains largely controversial. Ask any ML scientist, and they'll tell you that determining the ethics of a project is not their responsibility.
- sombragris 6y agoGreat insight. But as for the ML scientists you mention, ethics _is_ their responsibility. We all are ethical beings.
- shkkmo 6y agoI could not disagree more. The ethics around research that involves deception have been pretty well established and are are several good comments here explaining them. Every scientist is personally respsible for the ethics of the research they conducts. Full Stop, no caveats allowed. If your research is in an area where the ethics are controversial or grey, that means your need to spend MORE time considering the ethics of your research, not that you get a free pass from being responsible. If a any scientist espouses the opinion that determining the ethics of their projects is not their responsibility, they should be permanently barred from recieving grant money.
- slothtrop 6y ago> It does not come across as apologetic. The words are there. It's not up to us to decide if they're "genuine". No one's a mindreader. The tendency to view apologies as fake seems more often to reflect how harshly we view the one making it.
- haswell 6y agoTheir opening statement has the most classic of all non-apology tactics: "We're sorry for any harm we caused". Maybe this wasn't their intent, but this is one of the oldest "say the words without having to mean anything" tactics in the book. It's like telling your partner "I'm sorry if I hurt you". No, you hurt them. Apologize for hurting them.
- cgriswald 6y agoAn apology should be for actions taken, not for how the other party felt about it. Acknowledging those feelings is important, but taking credit for those feelings takes agency away from the other person.
- ddingus 6y agoThat loss is accountability in action. Agency returns as trust does.
- foldr 6y agoI don’t think that really makes sense. Often in a personal relationship the “action taken” will be innocuous considered in itself. But you may have done it knowing full well that it would hurt the other person’s feelings. In a case where the person’s feelings are totally irrational and you had a strong independent justification for taking the action, it does get more complicated. In general, though, I think it’s a huge mistake to assume that you should never apologize for hurting someone’s feelings.
- cgriswald 6y agoI don't think you can take the action outside of the context in which it is performed. If you take action knowing another person is likely to feel hurt, are you... not sorry you took that action? Regardless, you can't genuinely apologize for things that aren't in your control. (You can and should empathize and sympathize with their feelings about it.) It may be a convenient fiction at times, but there are many downsides to this type of boundary blurring. I think you do the recipient a disservice by implying they have no agency—especially if they believe you. You also face the danger that your apology seems insincere or you misjudged their feelings, which could actually make matters worse.
- roenxi 6y agoThe kernel community isn't a spurned lover or anything; the apology just has to admit fault, promise not to do that again and be truthful about it. There is no need for the researchers to be in any specific state of mind or even apologetic as long as they don't try to submit bad faith patches again. Really the only reason there is even a need for a public apology is to signal how much pressure they are under so other people think twice before doing the same silly thing. Otherwise they could just apologise to the maintainers directly.
- jf 6y agoI don't think you're being overly sensitive. To me, it's always a distinct sign that an apology isn't sincere when it hedges apologizing for "any harm" that they might have caused. In my mind, a sincere apology clearly acknowledges harm that has been caused and apologizes for that.
- Igelau 6y agoSocial media insanity has greatly reduced our capacity to accept public apologies at face value. There is always a seething mob that is ready to question the sincerity of the apology once there are no more demands left to be made.
- ddingus 6y agoNot really. Well constructed apologies are hard to seethe over. This one could be better. Many, myself included, believe it should have been.
- tlb 6y agoI agree. There are weasel-words throughout, starting with apologizing for "any harm". When you've been told what the harm was, don't apologize for "any harm" you might have caused. You should start an apology by demonstrating that you have listened and understood exactly what harm you caused. Listing the harm you caused is also an important part of the public record, so that anyone else considering a similar scheme in the future can see what consequences were agreed to have happened the last time.
- sullyj3 6y agoThere's no apology they could have written that would not result in some people saying it was insincere.
- spfzero 6y agoYou're not. It does not come off as apologetic at all. It is clearly someone writing as if they wanted to go back in time and act like they legitimately were caring, thoughtful people who made a mistake. In fact, they thought this was worth trying and got caught.