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This has happened to me with iTunes, and Apple's contention in the suit has been expressed to me by Apple support. A few months ago, I was browsing my iTunes c
by mortenjorck 6y ago
This has happened to me with iTunes, and Apple's contention in the suit has been expressed to me by Apple support.
A few months ago, I was browsing my iTunes cloud library and noticed that an album I had purchased years prior was missing a few songs. I contacted support, and the support agent explained to me that the rights holder had removed the songs from the store, and thus they were now removed from my library. (Inexplicably, the entire album is still available on iTunes, but apparently the version I bought was removed.)
The rep also helpfully recommended that I back up my downloads in the future. While I did in fact have all the songs downloaded on my Mac, I’m not sure what the official solution would be for someone whose primary device is an iPad or an iPhone.
- geoelectric 6y agoI wonder if Match would have caused it to silently re-upload your missing files then supply them back. It's the (supposed, it's very confusing) difference between Match as a standalone service and the Apple Music streaming service when it comes to your own library--Match will serve back your own music files to you if not already on the service. OTOH, I have no idea what it does if it thinks it matched on the service when first scanned, but the track isn't there anymore.
- mortenjorck 6y agoThat's what I would expect the behavior with Match to be, but this was after I had switched back to Spotify and no longer had an active Apple Music / iTunes Match subscription. Without an active subscription, the library would revert to only purchased (excluding no-longer purchasable) items.
- pix64 6y agoI would have demanded a refund