You making interesting point, with for profit model you can provide better service then with non-profit model to some degree, but it is not always true. There m

You making interesting point, with for profit model you can provide better service then with non-profit model to some degree, but it is not always true. There many reasons for such cases, but I think it all comes down to leadership and values of the company, over time leadership and consequently values will change, undoubtedly. Such changes result in higher or lower preference of service to end users versus profits (or innovation, control priorities), I think this is irrespective of for/non-profit organizations.