"Who Owns the Customer" has been a criticism of the App Store for years. For apps, I've often been on Apple's side. I hate being messaged because I bought a PDF

"Who Owns the Customer" has been a criticism of the App Store for years. For apps, I've often been on Apple's side. I hate being messaged because I bought a PDF reader or a time-wasting platformer game. I understand both benign and corrosive reasons to "engage" with customers. I feel quite a bit more sympathy for subscription podcasts. I doubt large podcasts like This American Life or The Daily would have great reasons, but I can see the standard two dudes and a microphone who often to live shows to supplement their income. Usually, the fans are a more engaged group, too.