I don't have a strong feeling on the banning of the account. I know companies typically can't comment for legal reasons, but there may be good reasons for this,

I don't have a strong feeling on the banning of the account. I know companies typically can't comment for legal reasons, but there may be good reasons for this, sometimes there may not be. The problem is that people invest in these accounts. They buy the right to some content and that is taken away from them. In some cases they also invest socially in the account, like an email address. I don't think companies can have it both ways. They can either not ban accounts like this, or they can ban accounts and refund any purchased licences, and provide the ability to transfer data out and set up redirections as necessary (an auto-responder for email perhaps?).