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Work is - or rather should be - about value created rather than time wasted. For most jobs, that is where time spent doesn’t immediately translate into custome
by BjoernKW 6y ago
Work is - or rather should be - about value created rather than time wasted.
For most jobs, that is where time spent doesn’t immediately translate into customer value, work being measured in terms of hours is the greatest fallacy that came with scientific management.
Your customers probably don’t care about the hours you put in. So, why should you?
More often than not, hours worked is a metric that mostly serves the requirements of managers, which in turn often aren’t aligned with the company’s goals.
That said, it’s best to address this and make it an explicit agreement in order to avoid misunderstanding, resentment, and office politics. There are frameworks for doing so such as “Results Only Work Environment” (ROWE).
- ramtatatam 6y ago> Work is - or rather should be - about value created rather than time wasted. Unless you have the number of hours in your contract. If you committed to deliver 8 hours a day but you deliver 4, then the other side of the contract may feel wrong about that.
- BjoernKW 6y agoWhile technically that's true, in most cases that's a flaw with employment contracts because such a stipulation creates wrong incentives: If an employee engages in pointless pretend work such as continuously checking emails all day long technically the time requirement of that contract has been met but the employer gets only very little value from that, if at all. Sadly, to some extent this is - or used to be, since remote work might change that kind of culture, too - the reality in many corporate jobs, where the hours put in matter more than the results.