That's a lovely viewpoint to be able to take about one's own priorities, but one that's hard to sell to the person at the entity, ultimately paying all your bil

That's a lovely viewpoint to be able to take about one's own priorities, but one that's hard to sell to the person at the entity, ultimately paying all your bills. Yes, people should relax a bit, but those incidents you cite did cost those companies customers. That's okay for Amazon. But a small B2B service provider can't as easily absorb the loss.