To counter a point that has been made several times here: it's not just corporations which operate a "conservative" IT policy: many SMEs do so as well. Innovati

To counter a point that has been made several times here: it's not just corporations which operate a "conservative" IT policy: many SMEs do so as well. Innovations are great at home but at work, they confuse users, break things which have worked forever, and represent an unknown quantity in support terms. I've already decided not to put FF4 in front of my users because of the interface changes (I know I can restore the address bar, etc, but I don't want to spend my time doing that for each user). The Firefox team are solving problems most users don't know they have, i.e. I rarely hear complaints that "the address bar is confusing", or "the status-bar is in the way", but frequently "I went to Google Image search and it's trying to install something on my computer". Time spent solving the second problem is far more valuable to me than time spent on the first (non-) problem.