What I meant is when whole systems go down (i.e. canvas, blackboard, office365 or similar) as opposed to the internet for one person, the problem is the amount

What I meant is when whole systems go down (i.e. canvas, blackboard, office365 or similar) as opposed to the internet for one person, the problem is the amount of stress and extra-work inflicted on thousands of people is (I think) can be quite large. Sure, nobody died, it's nothing like that, it's just people get upset about it because it is something outside your control and affects many people.