3 ms·
Discord is starting to be a really interesting merger of non-work and work spaces, and their continued independence will allow them to lean into that. There are
by btown 6y ago
Discord is starting to be a really interesting merger of non-work and work spaces, and their continued independence will allow them to lean into that. There are very few other platforms that encourage you to use a single account to join servers for work and gaming and anime and music? And users trust that Discord will allow them to keep their membership in spaces a secret unless someone is already a member of both spaces. That's a feat that's almost impossible to fathom. The interest graph alone is staggeringly valuable, and it's no doubt monetizable in subtle and trust-maintaining ways.
And... some of it may be toxic to a company like Microsoft. The moment Discord needs to start censoring across platforms (not just blocking iOS access to certain content as they've needed to do to play in Apple's garden) is the moment it starts to feel unsafe for content creation. I'm not surprised they walked away.
I'd be remiss if I didn't point out that the implementation of this is imperfect, and possibly endangering people in real life. If anyone from Discord is reading this:
- not letting people opt-in to be prompted to set a username before entering a server and having a bot announce our membership, and
- not letting people set unique profile pictures for each server
creates situations where one could either leak a real-world identity to a server on which they desire anonymity, or leak a pseudonymous online identity to coworkers.
And this gets REALLY bad for people using Discord to explore their gender identity, where this could cause a profile picture or name that indicates identity to leak between spaces when that's not desired. I've met people who need to be incredibly careful to create multiple Discord accounts to avoid being outed, and Discord makes it incredibly difficult if not impossible to do this, with its deep browser integrations that forward to the native app. It is no joke that Discord's UX choices could hurt people, here.
But it speaks to the strength of the platform that Discord is still an incredibly vibrant place for communities like gender-questioning communities that rely on pseudonymous identities. Because it puts natural conversations at people's fingertips. It was Clubhouse before Clubhouse, just divided into communities of like-minded people. In certain ways it's the superposition of Clubhouse and Slack. And the UX problems are solvable problems. I think Discord is really going places.
- meowface 6y ago>I'd be remiss if I didn't point out that the implementation of this is imperfect, and possibly endangering people in real life. These suggestions wouldn't really help. Every Discord account has a permanent public user ID attached to it that stays the same regardless of if the username changes. Someone wishing to track an account across multiple servers is always going to be able to. Using multiple accounts is the only real option, and I think that's what Discord should recommend to people. Thankfully, it's pretty easy to use multiple accounts simultaneously. (Desktop app + any number of browsers.) I agree they could improve the multi-account UX. If you have only your browser tab open and not the desktop app, joining a server will start the desktop app as well, but it doesn't actually join the server in the desktop app, from my experience. So it's initially concerning, but I don't think unsafe. I'm not sure if other people have observed it joining a server with an unintended account, though.
- btown 6y agoCertainly this is possible, but only if you are a member of both communities. Due to the confusing UX you mention, the threat model of "accidentally accept a Alabama or Saudi government job's Discord invite, or the Discord invite for your now-potentially-required-to-out-you-by-law-thanks-Alabama cousin's D&D group, in the desktop app while logged into an alt account with a LGBT or trans flag profile picture, or nonbinary pronouns in your username" is significantly more likely and probabilistically dangerous than "Alabama or Saudi state actors are lurking LGBT communities and extracting user IDs at scale to correlate with Discord users on other accounts." And yeah, that last one's problematic too, but Discord can still start somewhere. I'd argue that Discord has a moral obligation to start somewhere.
- btown 6y agos/Alabama/Arkansas/g but the point still stands!