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Apple TV is the worst apple product i've ever owned. Last year, they released a software update that broke YouTube support for like 5-6 months, and once they "

Apple TV is the worst apple product i've ever owned. Last year, they released a software update that broke YouTube support for like 5-6 months, and once they "fixed" it, they immediately announced it would be removed 3 months later. You can still revert the software update, and YouTube works if you do that. But I'd rather have my money back and buy a different product instead. I consider "YouTube support" kind of critical for any Smart TV accessory. I called Apple Support about it, and they literally said "if you want your money back you'll have to sue us" and hanged up.

ericmay 5y ago
What model? I have an Apple TV (not a 4k version, couple years old) and YouTube works just fine for me. I have the latest updates.
- volta83 5y ago
  Apple TV 3rd Gen.
  - unfamiliar 5y ago
    So the one released almost 10 years ago.
    - volta83 5y ago
      Exactly, the one that still works if I revert some software updates, but still always tries to update itself when connected to the internet. You know what replaced it? A white macbook from ~2008, which back then had a remote ! It still works. The EU law to make breaking hardware with software updates illegal can't come soon enough.
adamhearn 5y ago
Apple TV is the best apple product I've ever owned. The UI is simple and works well. Airplay consistently outperforms every other 'casting' system I have tried. I have tried all the major brands of smart TV as well as every major brand of set top box. I have also installed many for clients. Not one client has called me and asked me how to do something on their Apple TV. However, I have received many calls asking for help with Roku devices. Have you found something that you like better than the Apple TV?
marrone12 5y ago
What is broken with your YT app? Mine works fine on Apple TV 4k, fully updated.
jeromegv 5y ago
Youtube removed support for the app, it's sad but it is what it is. It's like if an app stops working on your phone because the company no longer wants to support it. https://9to5mac.com/2021/03/04/youtube-no-longer-works-on-third-gen-apple-tv-here-are-your-options/ https://9to5mac.com/2021/03/04/youtube-no-longer-works-on-th...
- volta83 5y ago
  Apparently Apple shipped an "update" that partially broke the Youtube app "Pause" feature [1], Apple did not want to revert the patch and decided to wait on Google fixing the Youtube app [1], finally 4 months later apple fixed the issue [1], one month later Google announces that it discontinues the App, 3 months later the app is discontinued. If you downgrade your Apple TV today, the youtube app still works (I did that a couple of times when it stopped working, but the Apple TV would update itself overnight... until I gave up..). I bought an Apple TV mainly because it was advertised as being able to play youtube. Apple introduced an update that broke the Youtube App. I can't really blame Google here. Apple breaks their app, Apple didn't want to fix it, Google got all the burn from users, fixing the App is probably out of their hands if this was a bug introduced by Apple, ... probably not worth it for them. Either way, I bought this device because it supported Youtube, and now it doesn't because Apple introduced an update that broke youtube. AFAICT this is all Apple's fault and I wish we would have an EU law that would prevent hardware manufacturers from shipping updates that break their products so that customers are forced to buy new ones. [1] https://discussions.apple.com/thread/251837222?page=2 https://discussions.apple.com/thread/251837222?page=2

ericmay 5y ago

What model? I have an Apple TV (not a 4k version, couple years old) and YouTube works just fine for me. I have the latest updates.

volta83 5y ago
Apple TV 3rd Gen.
- unfamiliar 5y ago
  So the one released almost 10 years ago.
  - volta83 5y ago
    Exactly, the one that still works if I revert some software updates, but still always tries to update itself when connected to the internet. You know what replaced it? A white macbook from ~2008, which back then had a remote ! It still works. The EU law to make breaking hardware with software updates illegal can't come soon enough.

adamhearn 5y ago

Apple TV is the best apple product I've ever owned. The UI is simple and works well. Airplay consistently outperforms every other 'casting' system I have tried. I have tried all the major brands of smart TV as well as every major brand of set top box. I have also installed many for clients. Not one client has called me and asked me how to do something on their Apple TV. However, I have received many calls asking for help with Roku devices. Have you found something that you like better than the Apple TV?

marrone12 5y ago

What is broken with your YT app? Mine works fine on Apple TV 4k, fully updated.

jeromegv 5y ago

Youtube removed support for the app, it's sad but it is what it is. It's like if an app stops working on your phone because the company no longer wants to support it. https://9to5mac.com/2021/03/04/youtube-no-longer-works-on-third-gen-apple-tv-here-are-your-options/ https://9to5mac.com/2021/03/04/youtube-no-longer-works-on-th...

volta83 5y ago
Apparently Apple shipped an "update" that partially broke the Youtube app "Pause" feature [1], Apple did not want to revert the patch and decided to wait on Google fixing the Youtube app [1], finally 4 months later apple fixed the issue [1], one month later Google announces that it discontinues the App, 3 months later the app is discontinued. If you downgrade your Apple TV today, the youtube app still works (I did that a couple of times when it stopped working, but the Apple TV would update itself overnight... until I gave up..). I bought an Apple TV mainly because it was advertised as being able to play youtube. Apple introduced an update that broke the Youtube App. I can't really blame Google here. Apple breaks their app, Apple didn't want to fix it, Google got all the burn from users, fixing the App is probably out of their hands if this was a bug introduced by Apple, ... probably not worth it for them. Either way, I bought this device because it supported Youtube, and now it doesn't because Apple introduced an update that broke youtube. AFAICT this is all Apple's fault and I wish we would have an EU law that would prevent hardware manufacturers from shipping updates that break their products so that customers are forced to buy new ones. [1] https://discussions.apple.com/thread/251837222?page=2 https://discussions.apple.com/thread/251837222?page=2