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It's hard to pitch discord in the workplace, especially against an incumbent like Slack or Teams. It comes across as very "casual" and unprofessional, which is

by TkTech 5y ago

It's hard to pitch discord in the workplace, especially against an incumbent like Slack or Teams. It comes across as very "casual" and unprofessional, which is a shame, because it really is a top-quality product. It's never seemed to be a focus of Discord, it's just the niche they've chosen. Even their own homepage description doesn't mention work: > Whether you’re part of a school club, gaming group, worldwide art community, or just a handful of friends that want to spend time together, Discord makes it easy to talk every day and hang out more often. A business version would need 1st-party integrations with GSuite/LDAP/OAuth (you can work around this with a bot but that's already a negative). It needs audit log features, retention rules (for ATIP requests and the like), less gaming icons, a disabled game shop, strip out mentions of nitro. Lots of things really.

meristohm 5y ago
I’ve used Discord only for gaming and I would prefer all the non-voice stuff to be able to be hidden. If it wasn’t the most reliable audio for group voice chat that we’ve tried (Steam voice is still an echo-y mess for us three, Signal wouldn’t connect us, and then I conceded and went back to Discord), we’d use something else. I don’t like that it tracks what we’re playing, that it tries to be friendly with its treacly messages (it’s a tool; my shovel doesn’t say “welcome back, I missed you!”...), and that it keeps deleted accounts around. I can see that others may want all these and other Facebook-esque features. I like that Discord uses .opus codec, and that the audio is dependable and clear. Maybe Mumble to try next? What open-source options might work for enterprise?
- melkhior 5y ago
  For gaming, you might enjoy Teamspeak. It's closed-source, but you can run own your server, it's very much focused on voice comms, uses Opus and (IMO) has better audio filters.

by TkTech 5y ago

meristohm 5y ago

I’ve used Discord only for gaming and I would prefer all the non-voice stuff to be able to be hidden. If it wasn’t the most reliable audio for group voice chat that we’ve tried (Steam voice is still an echo-y mess for us three, Signal wouldn’t connect us, and then I conceded and went back to Discord), we’d use something else. I don’t like that it tracks what we’re playing, that it tries to be friendly with its treacly messages (it’s a tool; my shovel doesn’t say “welcome back, I missed you!”...), and that it keeps deleted accounts around. I can see that others may want all these and other Facebook-esque features. I like that Discord uses .opus codec, and that the audio is dependable and clear. Maybe Mumble to try next? What open-source options might work for enterprise?

melkhior 5y ago
For gaming, you might enjoy Teamspeak. It's closed-source, but you can run own your server, it's very much focused on voice comms, uses Opus and (IMO) has better audio filters.