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This isn't a great comparison. The only people that need to read (and know how to read) code are coders. A non-coder can't criticize code. This is not the same

This isn't a great comparison. The only people that need to read (and know how to read) code are coders. A non-coder can't criticize code. This is not the same for UX (or restaurants, films or cars from my other example) as these are things that everyone interacts with and understands to some extent despite not doing so in a professional capacity.

seumars 6y ago
That is the problem though. As a consumer you’ll never get to know the intricacies of how things are made and why. The biggest problem at least here on HN is that hardly anyone knows how to articulate their (however valid) critiques, and therefore fallback to cliches and easy-to-quote “laws” that are quite irrelevant among design practitioners.
- p1necone 6y ago
  You don't need to know how something was built in order to critique the experience of using it. A non designer is not going to be good at identifying solutions to problems because that does require knowledge about how the sausage is made, but they should certainly be listened to when identifying problems. Not doing so would be madness. (Not to mention a lot of the commenters on here that you're decrying as "non designers" probably do have experience with design, considering the userbase of HN)
- robjan 6y ago
  The whole point of UI/UX is to provide a good experience for users. Users know when they are having a good experience and part of the role of a UI/UX practitioner is to collect and synthesise this feedback. A practitioner who ignores feedback and says "who's the UX professional here?" is not a very good one.
- WalterBright 6y ago
  I may indeed not know the intricacies of web design. But I do know when the "modern" UIs are unable to scroll smoothly. It's full of not moving, then a giant lurch to somewhere else. Worse, random new content will suddenly appear causing my view to randomly move to some other part of the page. This disease infects an awful lot of "modern" web sites.

seumars 6y ago

That is the problem though. As a consumer you’ll never get to know the intricacies of how things are made and why. The biggest problem at least here on HN is that hardly anyone knows how to articulate their (however valid) critiques, and therefore fallback to cliches and easy-to-quote “laws” that are quite irrelevant among design practitioners.

p1necone 6y ago
You don't need to know how something was built in order to critique the experience of using it. A non designer is not going to be good at identifying solutions to problems because that does require knowledge about how the sausage is made, but they should certainly be listened to when identifying problems. Not doing so would be madness. (Not to mention a lot of the commenters on here that you're decrying as "non designers" probably do have experience with design, considering the userbase of HN)
robjan 6y ago
The whole point of UI/UX is to provide a good experience for users. Users know when they are having a good experience and part of the role of a UI/UX practitioner is to collect and synthesise this feedback. A practitioner who ignores feedback and says "who's the UX professional here?" is not a very good one.
WalterBright 6y ago
I may indeed not know the intricacies of web design. But I do know when the "modern" UIs are unable to scroll smoothly. It's full of not moving, then a giant lurch to somewhere else. Worse, random new content will suddenly appear causing my view to randomly move to some other part of the page. This disease infects an awful lot of "modern" web sites.