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Agreed. I've been using it for years, and much to my surprise I've been able to convert most of my extended family into using it. The fact that our parents (60s
by ckozlowski 6y ago
Agreed. I've been using it for years, and much to my surprise I've been able to convert most of my extended family into using it. The fact that our parents (60s-70s) are using it successfully to post and share pictures as well I think is a good sign of it's accessibility. The rich media, good voice/video support, and ease at making multi-user discussions are all excellent. The persistence across devices is excellent, and I love that it's just as easy to use on the desktop as it is on mobile.
I do think there's some improvements that can be made, such as a better visibly into how to sign up without a phone number (I think this is still the default on the phone app) and a more visible download option on their website (the free version is buried under "Resources" -> "Downloads". You can make backups, but there's no easy method to do a plain text export. I get the feeling sometimes messages get "Stuck", and there's been issues in the past with notifications not being sent or push notifications not getting through certain Android sleep states. Sometimes I'll edit a message just to "resend" it such that it's delivered.
Overall though, It's still my secure messanger of choice by far. Glad to see it discussed here.